Fearless Change: Patterns for Introducing New Ideas by Mary Lynn Manns Ph.D., Linda Rising Ph.D.
Yes, you know all that is presented in this book. Most of the patterns are just plain common sense, you would think. But
why is it called common sense when so few people seem to have it? And that's why it's good to have such a book which presents all those items in a systematic and concise manner.
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